❓ MythBay FAQs

🛒 Orders

Q: How can I place an order?
A: Simply add items to your cart and complete checkout using one of our secure payment methods.

Q: Will I receive an order confirmation?
A: Yes, you will receive a confirmation email immediately after your order is placed.

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🚚 Shipping

Q: How long does shipping take?
A: Standard shipping takes 1–3 business days. Express shipping (1–2 days) is also available at checkout.

Q: Do you offer free shipping?
A: Yes, free standard shipping is available on all orders.

Q: Do you ship internationally?
A: Currently, we ship within the United States only.

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📦 Returns & Refunds

Q: Do you accept returns?
A: Yes. Returns are accepted within 30 days of delivery for both defective and non-defective items.

Q: Who pays for return shipping?
A: If the item is defective or incorrect, MythBay covers the cost. If the item is non-defective (change of mind), the customer is responsible.

Q: Do you accept exchanges?
A: Yes, defective or incorrect products are eligible for a free exchange.

Q: Is there a restocking fee?
A: No, MythBay does not charge restocking fees.

Q: How long does a refund take?
A: Refunds are processed within 5–7 business days after we receive and inspect the returned item.

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💳 Payments

Q: What payment methods do you accept?
A: We accept Visa, MasterCard, American Express, Discover, PayPal, Google Pay, and Apple Pay.

Q: Is my payment information secure?
A: Yes. All payments are processed securely through encrypted gateways. MythBay does not store your card details.

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📩 Contact Us

Q: How can I contact MythBay?
A: You can reach us at:

• Email: support@mythbay.com

• Phone: +1 (425) 400-5655

• Address: 120 Elmora Avenue Goose Creek South Carolina 29445 United States