Return and Refund Policy

📦 MythBay Return & Refund Policy

At MythBay, your satisfaction is our priority. If you are not completely happy with your purchase, you may return it under the following conditions:

✅ Return Period

  • You may return most new, unopened items within 30 days of delivery for a full refund.

✅ Return Conditions

  • Items must be in their original condition (unused, with tags/packaging).

  • Proof of purchase (order number or receipt) is required.

  • Some items (e.g., digital goods, gift cards, or personalized/custom items) are non-returnable.

✅ Refunds

  • Refunds will be issued to your original payment method within 5–7 business days after we receive and inspect the returned item.

  • Shipping fees are non-refundable unless the return is due to our error (wrong or damaged item).

✅ Exchanges

  • If you received a damaged or incorrect item, we will send a replacement at no extra cost.

✅ How to Start a Return

  1. Contact us at support@mythbay.com within 30 days of delivery.

  2. We’ll provide return instructions and a return shipping label (if applicable).

  3. Ship the item back using the provided instructions.

📩 Contact Us

For any questions about returns or refunds, please contact us at:
Email: support@mythbay.com